Trust is the basis
The adjustment of losses is customized work, each and every loss is a new challenge. A delicate blend of specialist
knowledge, flexible procedures and clear communications. Our clients have to be able to trust our integrity.
At Arntz | van Helden bv Expertisebureau we make every effort to gain that trust and retain it. 24 hours a day,
7 days a week and throughout the world. And we have succeeded in doing this for more than 100 years.
Arntz | van Helden, which is a subsidiary of the Van Ameyde group and established in Rotterdam, is the pre-eminent specialist
for investigations into marine, technical and constructional claims. Every claim, however complex its nature, is a challenge
for the Arntz | van Helden professionals. Worldwide we handle over 2000 surveys, technical investigations and risk inspections,
by order of insurers, brokers, government agencies and industrial clients.
Arntz | van Helden employs 15 professionals who are active worldwide in the following six technical disciplines:
- Hull and Machinery (seagoing vessels, inland vessels, pleasure craft)
- Marine New building & Guarantee
- Land-based equipment
- CAR / Property All Risks
- Machinery breakdown
- Electronics / Computers
Expert and independent professionals as we are, with many years of experience in a wide range of technical disciplines,
we have a nononsense approach. Technical expertise, clear communications and customized services:
that is Arntz | van Helden’s forte. For us this is something obvious, because our aim is to have a long-term relationship with
our clients.
Our activities include:
- Survey / Claim adjustment
- Technical liability investigation
- Inspection / condition assessment
- Preconstructional survey of adjoining properties
- Valuation
- Technical investigation in case of disputes
- Court expert activities
- Arbitration
- Risk inventory
In short:
- High degree of specialization within the various technical disciplines
- Clear and objective reports
- Optimum price-quality relation and cost efficiency
- Short lines and clear communications
- Personal approach and an extensive network
- Wide international experience
- Within reach and available 24 hours a day, both home and abroad
- High standard of computerization and a pro-active back office
- Highly skilled professionals,most of whom are a member of NIVRE (registered surveyor)
- NEN-EN-ISO 9001 certified