We are loss adjusters & surveyors, specialised in complex maritime and technical claims

We are Arntz | van Helden


Leading experts

At Arntz | van Helden, we are specialised in quality loss adjusting and surveying for the corporate insurance market in the field of shipping and engineering. In addition, we offer claims handling, recovery, inspections, risk analysis and consultancy services.

Our qualified and experienced loss adjusters and surveyors are leading experts. Let there be no doubt. Harnessing our professional and technical expertise, years of experience in dealing with complex claims, and our skills to identify and clearly report the facts of the damage, we ensure that others understand what has happened. We are ready to support you anywhere in the world, 24/7.

Based on the type of damage, the right specialists are allocated to the case. And in the unlikely event of us not having the required expertise? We then simply call in the expertise of our partners in the Van Ameyde Group. Or we rely on the know-how and experience of our extensive network. What sets us apart? One point of contact, short communication lines, clear communication, and most importantly: driven, highly skilled and qualified people. And we never say ‘no’.

Modern and ambitious

In the past few years we have grown rapidly, both organically and through mergers and acquisitions. Our ambition is to continue growing in the coming years. The rapid developments in the world around us make great demands on employees and employers. As modern employers we wish to enable our people and support them in excelling in their work. That’s why they get every opportunity to receive training and evolve. We also take societal issues, such as sustainability, very seriously. And so we have integrated our drive to reduce the impact of our actions on humankind and the environment in our policies and operations. But there’s still so much more to do.

Policy spearheads

Being a highly respected company with hard-working people, a lot of know-how and creativity, and a healthy dose of ambition, we have defined the following policy spearheads for the coming years:

  • Further global growth of our activities
  • Recruiting new loss adjusters and surveyors
  • Enhancing our sustainability efforts both inside and outside our company
  • • continuous professionalisation of our company, because keeping up with the latest technologies, digital solutions and insurance is essential in an ever-changing world
  • Continuously improving our good employer practices

Our focus areas


We’ve divided our surveying disciplines into four focus areas and Arntz | van Helden is the only service provider covering all four.

Would you like to know more about our surveying disciplines dedicated to these focus areas?

Why leading insurance providers and corporates choose Arntz | van Helden


  • Expertise
    With a hundred years of experience, you know your business. Our loss adjusters and surveyors are registered with NIVRE (the Dutch Institute of Registered Loss Adjusters and Surveyors). In addition, Arntz | van Helden is NEN and ISO 9001 certified.
  • Comprehensive solutions:
    We provide one-stop-shop services in all the technical and maritime loss adjusting & surveying disciplines.
  • Availability:
    You can reach us 24 hours a day, 7 days a week and we’ll work around the clock to help you limit the damage and loss.
  • Sustainability:
    Whatever we do, we explicitly focus on limiting the impact on the environment and humankind.
  • Integrity:
    We’re clear about what we agree and deliver what we promise. We work on the basis of facts and treat your instructions and data with the utmost care, ensuring strict confidentiality.

Track record

4500

Surveys and inspections

25

Experienced loss adjusters and surveyors

7

Technical claim disciplines under one roof

Updates


New Branch Office in Cannes for Arntz|van Helden / Halyard Risk

With pride, we hereby announce that our company will be opening a new office in Cannes, South France, starting from March 1, 2024. With this new base, we aim to address the growing demand efficiently and swiftly for damage expertise and JH143 shipyard inspections along the Mediterranean coast. The services from Cannes will extend from…

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The use of lithium-ion batteries is increasing rapidly. These batteries can cause significant hazards with regard to fire and safety risks. Whilst there are protection systems and tools available to mitigate the risks, it is important to understand how these tools operate, so you can be sure that the protection systems are a correct match…

Digital and policyholder experience

In this series of five blog articles we will study various levels of automation in claims processes and the potential for policyholder engagement through online and mobile interaction. In addition, we will show how claims data analytics can help insurers in the areas of market segmentation and even product design. In this age of digital…